Cancellation policy

Welcome to tadesopharmaceutical.com. This Purchase Options Cancellation Policy explains the terms and conditions for cancelling recurring orders, pre-orders, and other purchase options made through our Shopify-powered platform.

By placing an order through our website, you agree to the terms outlined below.

1. Order Cancellation

Customers may request cancellation of an order before it has been processed or shipped.

Once an order has been:

  • Processed,
  • Packed, or
  • Shipped,

it may no longer be eligible for cancellation.

To request an order cancellation, please contact us immediately at:

We will do our best to accommodate your request.

2. Pre-Orders and Special Orders

For pre-orders or made-to-order items:

  • Cancellation requests may only be accepted before production or fulfilment begins.
  • Deposits or advance payments may be non-refundable depending on the nature of the order.

Specific cancellation terms, if any, will be stated on the product page.

3. Refunds for Cancelled Orders

Approved cancellations may be eligible for a refund subject to the following:

  • Refunds will be processed using the original payment method.
  • Processing times may vary depending on the payment provider or bank.
  • Transaction fees, payment gateway charges, or administrative costs may be deducted where applicable and permitted by law.

4. Non-Cancellable Items

The following items are generally non-cancellable and non-refundable once ordered or shipped:

  • Opened or used pharmaceutical and healthcare products
  • Perishable goods
  • Personalized or customized products
  • Clearance or final sale items
  • Products marked as non-returnable

This policy is implemented for safety, hygiene, and regulatory compliance purposes.

5. Failed or Fraudulent Transactions

We reserve the right to:

  • Cancel any order suspected of fraud or unauthorized activity,
  • Refuse service, or
  • Cancel orders due to pricing or inventory errors.

If payment has already been collected, an appropriate refund will be issued.

6. Changes to This Policy

We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Changes will take effect immediately upon posting on our website.

7. Contact Information

For questions regarding cancellations, subscriptions, or refunds, please contact:

Tadeso Pharmaceutical Ventures Inc.
Email: support@tadesopharmaceutical.com
Alternate Email: info@tadesopharmaceutical.com
Phone: 09610641908 / 09661691470