Welcome to Tadeso Pharmaceutical (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and online store available through tadesopharmaceutical.com (the “Website”).

By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you represent that:

• You are at least 18 years old or the legal age of majority in your jurisdiction;
• You have the legal capacity to enter into binding agreements; and
• You will use the Website in compliance with all applicable laws and regulations.

2. Products and Services

Tadeso Pharmaceutical provides pharmaceutical, healthcare, wellness, and related products through our Shopify-powered online store.

All products displayed on the Website are subject to availability. We reserve the right to:

• Limit quantities of any product;
• Modify or discontinue products without prior notice;
• Refuse or cancel orders at our discretion; and
• Correct any errors, inaccuracies, or omissions related to pricing or product information.

We make reasonable efforts to ensure that product descriptions, images, and prices are accurate; however, we do not guarantee that all information is complete, current, or error-free.

3. Medical Disclaimer

The information provided on this Website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment.

You should always consult a licensed physician, pharmacist, or healthcare professional before using any pharmaceutical, supplement, or healthcare product.

Do not disregard professional medical advice or delay seeking medical treatment because of information found on this Website.

If you believe you are experiencing a medical emergency, contact your doctor or emergency services immediately.

4. Orders and Payments

By placing an order through our Website, you agree that:

• All information provided is accurate and complete;
• You are authorized to use the selected payment method;
• You will pay all applicable charges, taxes, and shipping fees; and
• Orders may be subject to verification and approval before shipment.

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms.

Payments are processed securely through Shopify and authorized third-party payment providers.

5. Shipping and Delivery

Shipping and delivery timelines are estimates only and may vary depending on location, courier services, weather conditions, or other factors beyond our control.

Tadeso Pharmaceutical shall not be liable for delays, damages, or losses caused by shipping carriers or force majeure events.

Customers are responsible for ensuring that shipping information provided is accurate.

6. Returns and Refunds

Our return and refund policies are governed by applicable consumer protection laws and our posted Return Policy.

Certain pharmaceutical, healthcare, or consumable products may not be eligible for return or refund due to safety, hygiene, or regulatory reasons.

We reserve the right to deny refund requests that do not comply with our policies.

7. User Accounts

If you create an account on our Website, you are responsible for:

• Maintaining the confidentiality of your account credentials;
• Restricting access to your account;
• All activities conducted under your account; and
• Notifying us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Prohibited Uses

You agree not to:

• Use the Website for unlawful purposes;
• Violate any applicable laws or regulations;
• Attempt to interfere with the Website’s security or functionality;
• Upload malicious software or harmful code;
• Misrepresent your identity or affiliation;
• Resell products without authorization; or
• Use automated systems to access or scrape the Website.

Violation of these Terms may result in immediate termination of access and possible legal action.

9. Intellectual Property

All content on the Website, including but not limited to:

• Logos;
• Trademarks;
• Product names;
• Graphics;
• Images;
• Videos;
• Website design; and
• Written content

are the property of Tadeso Pharmaceutical or its licensors and are protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using the Website, you consent to our data practices described in the Privacy Policy.

11. Third-Party Services

Our Website may include links or integrations with third-party services, including Shopify, payment gateways, logistics providers, and analytics services.

We are not responsible for the content, policies, or practices of third-party providers.

Your interactions with third-party services are governed by their own terms and policies.

12. Limitation of Liability

To the maximum extent permitted by law, Tadeso Pharmaceutical shall not be liable for any:

• Indirect;
• Incidental;
• Consequential;
• Special; or
• Punitive damages

arising from or related to your use of the Website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the relevant product or service.

13. Disclaimer of Warranties

The Website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee:

• Continuous or uninterrupted Website access;
• Error-free functionality;
• Compatibility with all devices or browsers; or
• That the Website will be free from viruses or harmful components.

14. Indemnification

You agree to indemnify, defend, and hold harmless Tadeso Pharmaceutical, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

• Your use of the Website;
• Your violation of these Terms; or
• Your violation of any rights of another person or entity.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts in the Philippines.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes will become effective immediately upon posting on the Website unless otherwise stated.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms of Service, please contact us:

Tadeso Pharmaceutical
Website: tadesopharmaceutical.com
Email: support@tadesopharmaceutical.com / info@tadesopharmaceutical.com
Phone: 09610641908 / 09661691470
Business Address: 5F, Dohle Haus Manila, 30-38 Sen Gil Puyat Avenue, San Isidro, Makati City, 1234

18. Shopify Compliance

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

By using this Website, you also agree to comply with applicable Shopify policies and terms where relevant.

19. Electronic Communications

By using our Website or communicating with us electronically, you consent to receive communications electronically, including:

• Order confirmations;
• Invoices;
• Shipping updates;
• Customer service responses; and
• Legal notices.

You agree that electronic communications satisfy any legal requirement that such communications be in writing.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and other posted policies, constitute the entire agreement between you and Tadeso Pharmaceutical regarding the use of the Website.